Freightliner Service Department Review - Fontana Ca

Freightliner Service Department Review - Fontana Ca

So I did some checking. Apparently ALL the major truck manufacturers have significant issues on the service end. So how did this happen? Is it because of proprietary on-board software controlling almost every facet of the truck's functionality? Does that lead to just replacing parts that the computer codes says needs replacing rather than a little research on what actually caused the problem? Is it because of the lack of skilled labor? Is it the disconnect from the driver to the service writer? Is it how that data is being transferred to the mechanic?

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